{"id":393,"date":"2022-10-19T13:58:34","date_gmt":"2022-10-19T13:58:34","guid":{"rendered":"https:\/\/demo.athemes.com\/botiga-beauty-el\/?page_id=393"},"modified":"2026-03-25T08:48:28","modified_gmt":"2026-03-25T08:48:28","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.pockrif.com\/index.php\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"393\" class=\"elementor elementor-393\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c275639 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c275639\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d095d2\" data-id=\"0d095d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55a89d3 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"55a89d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUpShorter&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-963138c elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"963138c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUpShorter&quot;,&quot;animation_delay&quot;:600}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d2566ee\" data-id=\"d2566ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4960da elementor-widget elementor-widget-html\" data-id=\"b4960da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n\ninput.wpforms-field, textarea.wp-textarea,select.wpforms-field {\n    width: 100%;\n    line-height: 30px;\n    border-radius: 1px;\n    border: 1px solid rgb(0 0 0 \/ 25%);\n    outline: none;\n    border-radius: 4px;\n    padding: 5px 10px;\n    min-height: 42px;\n}\n.wpforms-fields button{width: 100%; margin: 0 auto;background:#000;color:#fff;font-size:16px;text-transform:uppercase;padding:10px 0;font-weight:500;}\n\ninput.wpforms-field:focus, textarea.wp-textarea:focus{ \n    border: 1px solid red;\n}\n.wpforms-field-label {\n    display: block;\n    line-height: 19px;\n    font-weight: bold;\n    margin-bottom: 8px;\n}\n.wpforms-fields {\n    padding: 10px 0;\n    position: relative;\n    margin: 0 auto;\n    width: 90%;\n    max-width:500px;\n}\n.wpforms-required-label {\n    color: red;\n}\n.serviceInfo{display: flex;align-items: center;margin-bottom: 20px;}\n.serviceInfo h4{text-transform: capitalize;}\n#sign-up .content{display: flex;\n        flex-direction: row;\n        align-items: center;\n        flex-wrap: wrap;}\n.serviceInfo p{margin: 0;}\n.serviceInfo span.icon {\n    background: #e1261c;\n    border-radius: 35px;\n    color: #fff;\n    font-size: 18px;\n    padding: 10px;\n    text-decoration: none;\n    width: 38px;\n    transition: all .3s ease;\n    margin-right: 10px;\n}\n.serviceInfo span.icon:hover{background: #e1261c;}\n#sign-up{background: #2b2b2b;}\n#sign-up h2,.serviceInfo{color: #fff;}\n#sign-up h2{font-size:1.876rem}\n.Popup{position:fixed;width:100%;height:100%;top:0;left:0;background:#000000c2;z-index:999;display:none;}\n.Popup .videoBox{width:80%;position: absolute;\n    transform: translate(-50%, -50%);\n    top: 50%;\n    left: 50%;\n    background: #000;}\n .Popup .videoBox .close{position: absolute;\n    top: -28px;\n    right: -28px;\n    z-index: 1;\n    border: none;\n    background: #fff;\n    width: 30px;\n    height: 30px;\n    border-radius: 50%;\n    cursor: pointer;\n    padding: 0;\n     font-size: 24px;\n    font-weight: 600;\n    text-align: center;\n    vertical-align: top;\n    line-height: 30px;\n    transform: rotateZ(45deg);\n }\n .moreInfo {\n    display: flex;\n    flex-wrap: wrap;\n    justify-content: space-between;\n}\n.moreInfo .wpforms-fields.float {\n    width: 42%;\n}\n.moreInfo .flexBox{display:flexBox;justify-content:space-between}\n<\/style>\n<form id=\"wpforms-form\" class=\"wpforms-validate\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\">\n\n        <div class=\"wpforms-field-container\">\n            <div class=\"wpforms-field-1 wpforms-fields\">\n                <label class=\"wpforms-field-label\" for=\"wpforms-388-field_0\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label>\n    \n                <input type=\"text\" class=\"wpforms-field wpforms-field-required\" placeholder=\"Name\" name=\"name\" required=\"\">\n            <\/div>\n    \n            <div class=\"wpforms-388-field_1-container wpforms-fields\">\n                <label class=\"wpforms-field-label\" for=\"wpforms-388-field_1\">Email \n                <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span>\n                <\/label>\n                <input type=\"email\" class=\"wpforms-field wpforms-field-required\" placeholder=\"Email\" name=\"email\" required=\"\">\n                <p style=\"color:red;font-size:12px;margin-bottom:10px;\">TO ENSURE A RESPONSE, ENTER A VALID EMAIL. NO REPLY? CHECK SPAM OR CONTACT US THROUGH YOUR PURCHASE CHANNEL.<\/p>\n            <\/div>\n    \n            <div class=\"wpforms-field-1 wpforms-fields\">\n                    <label class=\"wpforms-field-label\" for=\"wpforms-388-field_1\">Order Number<\/label>\n                <input type=\"text\" class=\"wpforms-field wpforms-field-required\" placeholder=\"Amazon Order Number\" name=\"order_id\" required=\"\">\n            <\/div>\n            \n            <div class=\"wpforms-field-1 wpforms-fields\">\n                <label class=\"wpforms-field-label\" for=\"wpforms-388-field_0\">Your questions<span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label>\n                <select class=\"wpforms-field wpforms-field-required\" id=\"question\" name=\"question\" required=\"\">\n                    <option value=\"\"> Select questions<\/option>\n                \n                    <option value=\"Unlocking Issue\">Unlocking Issue<\/option>\n                    <option value=\"Resend Key Or Accessories\">Resend Key Or Accessories<\/option>\n                    <option value=\"Other Issue\">Other Issue<\/option>\n                <\/select>\n            <\/div>\n            <!-- lost key form-->\n            <div class=\"moreInfo\">\n                <div class=\"wpforms-field-1 wpforms-fields\">\n                    <label class=\"wpforms-field-label\" for=\"wpforms-388-field_0\">Country<span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label>\n                        <input type=\"text\" class=\"wpforms-field wpforms-field-required\" name=\"country\" required=\"\">\n                \n                    <\/div>\n                \n                <div class=\"wpforms-field-1 wpforms-fields\">\n                    <label class=\"wpforms-field-label\" for=\"wpforms-388-field_0\">Street address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label>\n                        <input type=\"text\" class=\"wpforms-field wpforms-field-required\" name=\"street\" required=\"\">\n                    \n                    <\/div>\n             <div class=\"flexBox wpforms-fields \">\n                <div class=\"wpforms-field-1 wpforms-fields float\">\n                <label class=\"wpforms-field-label\" for=\"wpforms-388-field_0\">Town \/ City <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label>\n                <input type=\"text\" class=\"wpforms-field wpforms-field-required\" name=\"city\" required=\"\">\n                \n                <\/div>\n                <div class=\"wpforms-field-1 wpforms-fields float\">\n                    <label class=\"wpforms-field-label\" for=\"wpforms-388-field_0\">Postcode \/ ZIP <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label>\n                    <input type=\"text\" class=\"wpforms-field wpforms-field-required\" name=\"postCode\" required=\"\">\n                \n                <\/div>\n            <\/div>\n                <div class=\"wpforms-field-1 wpforms-fields \">\n                    <label class=\"wpforms-field-label\" for=\"wpforms-388-field_0\">phone <!--<span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span>--><\/label>\n                    <input type=\"tel\" class=\"wpforms-field wpforms-field-required\" name=\"phone\">\n                \n                <\/div>\n            <\/div>\n\n             <div class=\" wpforms-field-textarea wpforms-fields\">\n                <label class=\"wpforms-field-label\" for=\"wpforms-388-field_2\">Issue information \n                <span class=\"wpforms-required-label\">*<\/span><\/label>\n                <textarea id=\"wpforms-388-field_2\" class=\"wpforms-field-large wp-textarea  issue_info\" rows=\"2\" placeholder=\"Describe specific questions\" name=\"content\" required=\"\"><\/textarea>\n            <\/div>\n\n            <div class=\"wpforms-fields\">\n                <button type=\"button\" class=\"wpforms-submit btn-primary btn\">Submit<\/button>\n            <\/div>\n        <\/div>\n    \n        \n    <\/form>\n<script>\n        var $=jQuery.noConflict();\n        var moreInfo=$(\".moreInfo\").html();\n        $(\".moreInfo\").html(\"\");\n        \n        var sendemail=\"support@homesafe.vip\";\n        \n        $('#question').change(function() {\n            var selectedValue = $(this).val();\n            console.log('Selected value changed to: ' + selectedValue);\n            if(selectedValue=='Resend Key Or Accessories'){\n                $(\".moreInfo\").append(moreInfo);\n            }else{\n                $(\".moreInfo\").html(\"\");\n            }\n               \n        });\n        \n    $('input[name=phone]').on('input', function() {\n        $(this).val($(this).val().replace(\/[^\\d]\/g, ''));\n      });\n        \n\n        $('.wpforms-submit').click(function () {\n                var site=location.host;\n                var name = $('input[name=name]').val();\n                var email =$('input[name=email]').val();\n                var question=$('#question').val();\n                var issue_info=$('.issue_info').val();\n                var order_id = $('input[name=order_id]').val();\n               \/\/ console.log(name + email + serials + sendemail+ question+issue_info);\n        \n                if (!name) {\n                  $('input[name=name]').css(\"border\",\"1px solid red\");\n                    return false;\n                }\n        \n                if (!\/^[A-Za-z0-9]+([_\\.][A-Za-z0-9]+)*@([A-Za-z0-9\\-]+\\.)+[A-Za-z]{2,6}$\/.test(email)) {\n        \n                  $('input[name=email]').css(\"border\",\"1px solid red\");\n                    return false;\n                }\n                var orderReg=\/^[0-9]{3}-[\\d]{7}-[\\d]{7}$\/;\n                if (!orderReg.test(order_id)) {\n                 $('input[name=order_id]').css(\"border\",\"1px solid red\");\n                    return false;\n                }\n                \n                if(!question){\n                     $('#question').css(\"border\",\"1px solid red\");\n                     return false;\n                }\n                if(question=='Resend Key Or Accessories'){\n                    \n                    var country = $('input[name=country]').val();\n                    var street =$('input[name=street]').val();\n                    var city = $('input[name=city]').val();\n                    var phone =$('input[name=phone]').val();\n                    var postCode=$('input[name=postCode]').val();\n                    \n                    if (!country) {\n                          $('input[name=country]').css(\"border\",\"1px solid red\");\n                            return false;\n                    }\n                    if (!street) {\n                          $('input[name=street]').css(\"border\",\"1px solid red\");\n                            return false;\n                    }\n                    \n                    if (!city) {\n                          $('input[name=city]').css(\"border\",\"1px solid red\");\n                            return false;\n                    }\n                    \n                          if (!postCode) {\n                          $('input[name=postCode]').css(\"border\",\"1px solid red\");\n                            return false;\n                    }\n                    \n                }\n                \n                if(!issue_info){\n                     $('.issue_info').css(\"border\",\"1px solid red\");\n                            return false;\n                }\n                var address=country+\" \"+ street+\" \"+ city+\" \"+ postCode;\n                $('.loading').css('display','block');\n                $.ajax({\n                    url: 'https:\/\/oa.celiming.net\/api\/cuiping\/comment',\n                    data: {site:site,order_id: order_id, name: name, email: email,comment:issue_info,questions:question,\n                    address:address,tel:phone,user_id:197},\n                    dataType: 'json',\n                    async:true,\n                    type: 'POST',\n                    success: function (res) {\n                      \/\/console.log(res);\n                      if(res.code==200){\n                         $('.loading').css('display','none');\n                         alert('Successfully submitted');\n                     \n                      location.reload();\n                      }\n                    }\n                });\n         \n                \n                 var emailTemp= \"mailto:\"+sendemail+\"?subject= Question | \"+ question;\n                    emailTemp+= \"&body=Dear Customer Service,%0d%0a%0d%0aI want to give you feedback on the issue with my product. Please help me solve the after-sales problem as soon as possible. %0d%0a%0d%0a%0d%0a\";\n                    emailTemp+= \"The order I purchased is \"+order_id+\"%0d%0a%0d%0a\";\n                    \n                    emailTemp+= \"My question\uff1a\"+question+\"%0d%0a%0d%0a\";\n                  if(question=='Resend Key Or Accessories'){\n                         emailTemp+=\" Please briefly describe your problem and provide a picture of the keyhole and your address information\uff1a %0d%0a%0d%0a %0d%0a%0d%0a %0d%0a%0d%0a\";\n                         \n                         emailTemp+=\"My address:\"+street+' '+ city+' '+ country+' '+postCode + '|'+ phone+\"%0d%0a%0d%0a\";\n                   }else{\n                        emailTemp+=\" My specific problem description\uff1a %0d%0a%0d%0a %0d%0a%0d%0a\"+issue_info;\n                   }\n                    \n                   \n                    \n                    \n                    emailTemp+=\"Thank you for your assistance.%0d%0a%0d%0aBest regards%0d%0a\";\n                    emailTemp+=name;\n                    location.href=emailTemp;\n                \n        \n            });\n        \n        \n\n        <\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dfa68f3\" data-id=\"dfa68f3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-449cc41 elementor-widget elementor-widget-heading\" data-id=\"449cc41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87e82a1 elementor-widget elementor-widget-text-editor\" data-id=\"87e82a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>EMAIL:support@homesafe.vip<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbfd614 elementor-widget elementor-widget-heading\" data-id=\"cbfd614\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Store Hours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-769cb96 elementor-widget elementor-widget-text-editor\" data-id=\"769cb96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"box-sizing: inherit; color: #212121; font-family: Inter, sans-serif;\">WE WILL RESPOND TO YOUR<br \/>MESSAGE IN 24 HOURS<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d502af4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d502af4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4bef3e5\" data-id=\"4bef3e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de863e8 elementor-widget elementor-widget-spacer\" data-id=\"de863e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Us Name * Email * TO ENSURE A RESPONSE, ENTER A VALID EMAIL. NO REPLY? CHECK SPAM OR CONTACT US THROUGH YOUR PURCHASE CHANNEL. Order Number Your questions* Select [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-393","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pockrif.com\/index.php\/wp-json\/wp\/v2\/pages\/393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pockrif.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pockrif.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pockrif.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pockrif.com\/index.php\/wp-json\/wp\/v2\/comments?post=393"}],"version-history":[{"count":30,"href":"https:\/\/www.pockrif.com\/index.php\/wp-json\/wp\/v2\/pages\/393\/revisions"}],"predecessor-version":[{"id":739,"href":"https:\/\/www.pockrif.com\/index.php\/wp-json\/wp\/v2\/pages\/393\/revisions\/739"}],"wp:attachment":[{"href":"https:\/\/www.pockrif.com\/index.php\/wp-json\/wp\/v2\/media?parent=393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}